Thanks for the Feedback by Douglas Stone, book cover
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Thanks for the Feedback

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1K+
First published
2014
Pages
327
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About this book

Receiving advice or criticism can feel threatening even when learning matters. Stone and Heen examine this difficulty through a framework that draws on psychology, neuroscience and work with organizations and families. Aimed at people facing evaluations in professional and personal life, the guide shifts attention toward the listener's reactions and the tension between wanting improvement and wanting acceptance.

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About the author

Douglas Stone - BDeBooks
Douglas Stone

Teaches at Harvard Law and came out of the same Negotiation Project that produced Getting to Yes. Difficult Conversations argues that every hard exchange is really three at once: what happened, the feelings nobody is naming, and what the disagreement implies about who each person is.

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Book facts

First published
2014
Reading time
About 8 hours
Pages
327
Language
English
Formats
PDF, EPUB, MOBI, Read online