Difficult Conversations
- Downloads
- 1K+
- First published
- 1999
- Pages
- 272
About this book
Drawing on work at the Harvard Negotiation Project, this book examines why certain conversations become difficult and why people avoid them. It considers how conflicting experiences, beliefs and feelings affect communication in families, workplaces and other relationships. Examples and a structured approach address the challenge of discussing disagreements without allowing anger, hurt or certainty to overwhelm the exchange.
Contents
About the author
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Book facts
- Author
- Douglas Stone
- First published
- 1999
- Reading time
- About 6 hours
- Pages
- 272
- Language
- English
- Genre
- Educational
- Formats
- PDF, EPUB, MOBI, Read online