Adaptabilité totale
Notes
Chapitre 1
1 Danger Ranger, « Remembering Larry: A Man for Our Time », Burning Man Journal, 18 avril
2019, https://journal.burningman.org/2019/04/opinion/serious-stuff/remembering-larry-a-man-
for-our-time.
2 Burning Man, « Event FAQ »,
https://burningman.org/event/preparation/faq/#qwhatisburningman, consulté le 22 juillet 2021.
3 Laura Richards, « All of London’s Michelin-Star Restaurants Doing Takeaway and Delivery »,
TimeOut, 29 janvier 2021, www.timeout.com/london/news/all-of-londons-michelin-star-
restaurants-doing-takeaway-and-delivery-012921.
4 Sarah Drumm, « How to Pivot Properly », Raconteur, 27 octobre 2020,
www.raconteur.net/business-strategy/risk/pandemic-pivot.
5 Ibid.
6 Alfred Chua, « China Airlines Eyes Continued Growth in Profitable Cargo Market », Flight
Global, 8 avril 2021, www.flightglobal.com/airlines/chinaairlines-eyes-continued-growth-in-
profitable-cargo-market/143215.article.
7 John Rettie, « The Art Cars and Mutant Vehicles of Burning Man 2019 », MotorTrend, 11
septembre 2019, www.motortrend.com/features/art-cars-mutant-vehicles-burning-man-2019.
8 « Award for Tsunami Warning Pupil », BBC News, 9 septembre 2005,
http://news.bbc.co.uk/2/hi/uk_news/4229392.stm.
9 Ned Rozell, « 1946 Tsunami Survivor Shares Her Story », Alaska Science Forum, Université
de l’Alaska, Fairbanks, Institut géophysique, 31 décembre 2014,
https://www.gi.alaska.edu/alaska-science-forum/1946-tsunami-survivor-shares-her-story.
10 Florin Diacu, Megadisasters: The Science of Predicting the Next Catastrophe (Princeton, New
Jersey : Princeton University Press, 2010).
11 « Award for Tsunami Warning Pupil ».
12 Ibid.
Chapitre 2
1 Keith Ferrazzi, « How Virtual Teams Can Outperform Traditional Teams », hbr.org, 26
septembre 2012, https://hbr.org/webinar/2012/10/how-virtual-teams-can-outperfo-2.
2 Karen Sobel-Lojeski, « The Subtle Ways Our Screens Are Pushing Us Apart », hbr.org, 8 avril
2015, https://hbr.org/2015/04/the-subtle-ways-our-screens-are-pushing-us-apart.
3 « What Happens at an Amish Barn Raising? », Amish America,
https://amishamerica.com/what-happens-at-an-Amish-barn-raising, consulté le 22 juillet 2021.
4 Amy C. Edmondson, L’Entreprise sereine : La sécurité psychologique, levier d’une
organisation performante, apprenante et innovante (Paris : Pearson, 2022).
5 GitLab, « Asynchronous Collaboration », dans « How Do You Collaborate and Whiteboard
Remotely? », https://about.gitlab.com/company/culture/all-remote/collaboration-and-
whiteboarding/#asynchronous-collaboration, consulté le 22 juillet 2021 ; Dropbox, « What Is
Asynchronous Communication? », https://experience.dropbox.com/resources/asynchronous-
communication, consulté le 22 juillet 2021.
6 Brené Brown, « The Power of Vulnerability », filmé en juin 2010, TEDxHouston, vidéo,
20:03, https://www.ted.com/talks/brene_brown_the_power_of_vulnerability?language=en.
Cette conférence TEDx a été visionnée plus de 52 millions de fois.
7 Arvind Malhotra, Ann Majchrzak, Lâle Keseb et Sean Looram, « Developing Innovative
Solutions through Internal Crowdsourcing », MIT Sloan Management Review, été 2017,
https://sloanreview.mit.edu/article/developing-innovative-solutions-through-internal-
crowdsourcing.
Chapitre 3
1 Keith Ferrazzi avec Noel Weyrich, Leading Without Authority: How the New Power of Co-
Elevation Can Break Down Silos, Transform Teams, and Reinvent Collaboration (New York :
Currency, 2020).
2 John W. Tukey, « The Future of Data Analysis », Annals of Mathematical Statistics 33, n° 1
(mars 1962) : pp. 1-67.
3 Ron Carucci, « Executives Fail to Execute Strategy Because They’re Too Internally Focused »,
hbr.org, 13 novembre 2017, https://hbr.org/2017/11/executives-fail-to-execute-strategy-
because-theyre-too-internally-focused ; Bridges Business Consultancy Int., « 20-Year Results
from Surveying Strategy Implementation », http://www.bridgesconsultancy.com/wp-
content/uploads/2016/10/20-Years-of-Strategy-Implementation-Research-2.pdf.
4 Fred Wilson, « Why Early Stage Venture Investments Fail », usv.com, 30 novembre 2007,
https://www.usv.com/writing/2007/11/why-early-stage-venture-investments-fail/.
5 Richard Nieva, « YouTube Started as an Online Dating Site », cnet.com, 14 mars 2016,
https://www.cnet.com/news/youtube-started-as-an-online-dating-site/.
6 Darrell Rigby, Sarah Elk et Steve Berez, Doing Agile Right: Transformation without Chaos
(Boston : Harvard Business Review Press, 2020).
Chapitre 4
1 Larry Dignan, « Apple’s Q4: Mac, iPad, Apple Watch Sales, Services Shine Ahead of iPhone
12 Sales », Between the Lines (blog), ZDNet, 29 octobre 2020, www.zdnet.com/article/apples-
q4-mac-ipad-apple-watch-sales-services-shine.
2 American Psychological Association, « Building Your Resilience », 2012,
www.apa.org/topics/resilience.
3 Mary Baker, « Gartner Survey Reveals 82% of Company Leaders Plan to Allow Employees to
Work Remotely Some of the Time », Gartner, communiqué de presse, 14 juillet 2020,
www.gartner.com/en/newsroom/press-releases/2020-07-14-gartner-survey-reveals-82-percent-
of-company-leaders-plan-to-allowemployees-to-work-remotely-some-of-the-time.
4 Organisation mondiale de la Santé, « Mental Health in the Workplace », OMS,
www.who.int/teams/mental-health-and-substance-use/mental-healthin-the-workplace, consulté le 22 juillet 2021.
5 Matthew Gavidia, « How Has Covid-19 Affected Mental Health, Severity of Stress among
Employees? », American Journal of Managed Care, 20 avril 2020, www.ajmc.com/view/how-
has-covid19-affected-mental-healthseverity-of-stress-among-employees.
Chapitre 5
1 Jim Kouzes, « Looking Out the Window at the Future of Learning », ATD Links (blog),
Association for Talent Development, 28 septembre 2010, www.td.org/newsletters/atd-
links/looking-out-the-window-at-the-future-of-learning.
2 Paul Saffo, « Six Rules for Effective Forecasting », Harvard Business Review, juillet-août
2007, https://hbr.org/2007/07/six-rules-for-effective-forecasting.
3 Département de la prospective de l’université de Houston, « 25% of Fortune 500 Practices
Foresight », www.houstonforesight.org/25-of-fortune-500-practices-foresight, consulté le 22 juillet 2021.
4 « Preparing for a Pandemic », Harvard Business Review (mai 2006), pp. 20-40,
https://hbr.org/2006/05/preparing-for-a-pandemic.
5 Bill Gates, « The Next Outbreak? We’re Not Ready », conférence TED, 2015, retranscription,
www.ted.com/talks/bill_gates_the_next_outbreak_we_re_not_ready/transcript.
6 Leo Tilman, Agility: How to Navigate the Unknown and Seize Opportunity in a World of
Disruption (Virginie : Missionday, 2019).
7 Ibid.
8 Eamonn Tiernan, « Wimbledon Had Pandemic Insurance and Are Getting $226 Million »,
7News, 9 avril 2020, https://7news.com.au/sport/wimbledon/wimbledon-had-pandemic-
insurance-and-are-getting-getting-226-million-c-966783.
9 Tony Hsieh, L’Entreprise du bonheur : Leçons de mon succès, La Culture d’entreprise et la
relation, Les piliers de la réussite (Paris : Leduc S., 2011).
10 Angela Wilkinson et Roland Kupers, « Living in the Futures », Harvard Business Review, mai
2013, https://hbr.org/2013/05/living-in-the-futures.
11 Damien McGuinness, « How a Cyber Attack Transformed Estonia », BBC News, 27 avril 2017,
www.bbc.com/news/39655415.
12 Centre d’excellence de cyberdéfense coopérative de l’OTAN, « Locked Shields », 2021,
https://ccdcoe.org/exercises/locked-shields.
13 Amy Maxmen et Jeff Tollefson, « Two Decades of Pandemic War Games Failed to Account for
Donald Trump », Nature, 4 août 2020, www.nature.com/articles/d41586-020-02277-6.
14 Adam Grant, « Building a Culture of Learning at Work », Strategy+Business, 3 février 2021,
www.strategy-business.com/article/Building-a-culture-oflearning-at-work.
Chapitre 6
1 Mary Barra, « General Motors Intends to Lead the Auto Industry and the World to a Net-Zero-
Carbon Future », Pulse (blog), LinkedIn, 28 janvier 2021, www.linkedin.com/pulse/general-
motors-intends-lead-auto-industry-worldfuture-mary-barra.
2 Chris Isidore, « GM Unveils Its Next ‘Big’ Electric Vehicle: The Tiny Bolt EUV », CNN
Business, 15 février 2021, https://edition.cnn.com/2021/02/14/business/gmchevrolet-
bolt/index.html.
3 Mary Barra, op. cit.
4 Theodore Levitt, « Marketing Myopia », Harvard Business Review 38, 1960, pp. 45–56.
5 Brooke Henderson, « We’re Eating a Lot More Pizza during the Pandemic; Why Domino’s Is
Getting the Biggest Slice of the Pie », Fortune, 12 août 2020,
https://fortune.com/2020/08/12/coronavirus-food-trends-takeout-delivery-pizza-dominos-
covid.
6 Rachel Pittman, « Domino’s Fights Delivery Driver Shortage with Robots », QSR Magazine,
24 octobre 2019, www.qsrmagazine.com/exclusives/domino-s-fights-delivery-driver-shortage-
robots.
7 « The Future of Delivery Is Self-Driving », Domino’s,
https://selfdrivingdelivery.dominos.com/en, consulté le 22 juillet 2021.
8 Research and Markets, « $34 Billion Delivery Robots Market—Global Forecast 2024:
Reduction in Delivery Costs in Last-Mile Deliveries Driving Growth », Intrado Globe
Newswire, 14 février 2019, www.globenewswire.com/news-
release/2019/02/14/1725475/0/en/34-Billion-Delivery-Robots-Market-Global-Forecast-2024-
Reduction-in-Delivery-Costs-in-Last-Mile-Deliveries-Driving-Growth.html.
9 American Sleep Apnea Association, « Sleep Apnea Information for Clinicians »,
www.sleepapnea.org/learn/sleep-apnea-information-clinicians, consulté le 22 juillet 2021.
10 Larry Keeley, Ten Types of Innovation: The Discipline of Building Breakthroughs (Hoboken,
New Jersey : John Wiley & Sons, 2013).
11 August Brown, « Black Creatives Helped Turn Clubhouse into the Next Tech Unicorn. But
Who Stands to Gain? », er Los Angeles Times , 1 février 2021, www.latimes.com/entertainment-
arts/music/story/2021-02-01/clubhouse-app-hip-hop-black-creatives-billion-valuation.
Chapitre 7
1 Page « Our Company » d’Anthem : www.anthemcorporateresponsibility.com/our-company,
consultée le 22 juillet 2021.
2 Clayton Christensen Institute, « Jobs to Be Done », www.christenseninstitute.org/jobs-to-be-
done, consulté le 22 juillet 2021.
3 Robert S. Duboff, Market Research Matters: Tools and Techniques for Aligning Your Business
(New York : John Wiley & Sons, 2000).
Chapitre 8
1 Salesforce, « Salesforce Care: Supporting Small Businesses through Covid-19 Recovery »,
News & Insights (blog), Salesforce, 8 avril 2020, www.salesforce.com/news/stories/salesforce-
care-supporting-small-businesses-throughcovid-19-recovery.
2 Etsy.
3 Etsy.
4 James C. Collins, Bâties pour durer (Paris : First, 1996).
5 Salim Ismail, Exponential Organizations: Why New Organizations Are Ten Times Better,
Faster, and Cheaper Than Yours (and What to Do About It) (New York : Diversion Books, 2014).
6 Hubert Joly avec Caroline Lambert, L’Entreprise, une affaire de cœur (Paris : Plon, 2022).
7 Ibid.
8 Rob Cross, Amy C. Edmondson et Wendy Murphy, « A Noble Purpose Alone Won’t
Transform Your Company », MIT Sloan Management Review, 10 décembre 2019,
https://sloanreview.mit.edu/article/a-noble-purpose-alone-wont-transform-your-company.
9 Association of National Advertisers (ANA), « B2B Companies Face “Purpose Paradox” »,
communiqué de presse de l’ANA, 11 février 2020, www.ana.net/content/show/id/pr-2020-
purpose-paradox.
10 David Gelles, « Marc Benioff of Salesforce: “Are We Not All Connected?” », New York Times,
15 juin 2018, www.nytimes.com/2018/06/15/business/marcbenioff-salesforce-corner-
office.html.
11 Drew Neisser, « Singing the Praises of Small Business Saturday », Fast Company, 12
novembre 2012, www.fastcompany.com/3002870/singing-praises-small-business-Saturday.
12 Elena Schneider, « Honoring Small Business, Obamas Go Book Shopping », New York Times,
29 novembre 2014, www.nytimes.com/2014/11/30/us/honoring-small-business-obamas-go-
book-shopping.html.
13 Regina E. Herzlinger, « The Vitality Group: Paying for Self-Care », Cas 9-310-071 (Boston :
Harvard Business School, 2021).
14 Adrian Gore, « How Discovery Keeps Innovating », McKinsey & Company, mai 2015,
https://www.mckinsey.com/industries/healthcare-systems-and-services/our-insights/how-
discovery-keeps-innovating.
15 « Discovery Ltd. » Bloomberg, https://www.bloomberg.com/quote/DSY:SJ?sref=vyXbMhDm,
consulté le 23 août 2021.
16 Hubert Joly avec Caroline Lambert, L’Entreprise, une affaire de cœur, op. cit.
17 Andrew Ross Sorkin, « BlackRock’s Message: Contribute to Society, or Risk Losing Our
Support », New York Times, 15 janvier 2018,
www.nytimes.com/2018/01/15/business/dealbook/blackrock-laurence-fink-letter.html.
18 Nathaniel Bullard, « How an Oil Company Becomes a Renewables Company », Bloomberg
Green, 6 mai 2021, www.bloomberg.com/news/articles/2021-05-06/the-climate-transition-
how-an-oil-company-becomes-arenewables-company.
19 Page « About Us » d’Equinor : www.equinor.com/en/about-us.html, consultée le 22 juillet
2021.
20 Breana Noble, « GM, Wabtec Partner for Zero-Emission Locomotives », Detroit News, 15 juin
2021, www.detroitnews.com/story/business/autos/general-motors/2021/06/15/gm-wabtec-
partner-zero-emission-locomotivesultium-batteries-hydrotec-fuel-cells/7698018002.
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